It appears that there is not going to be much in the way of social media news this week.

One item to note is the launch of Facebook chat this week. Personally, I could care less about a chat application on Facebook. I barely have time to check Facebook a couple of times a week to start with. However, that is just me. I guess if you are into IM then this very cool.

Michael Arrington throws a fit on Twitter about his Comcast Internet problem over the weekend and gets results. I guess Twitter is good for something other than micro-blogging. Michael made a reference to Jeff Jarvis’ Dell problem in it, which I find quite funny as I myself got quite a long run-around by Dell and ended up erecting a suckstobedell.com website to get them to pay attention. Dell did address my problem as well. Public embarrassment frequently causes companies to do the right thing. Kudos to Michael.

Is a company giving you the run around or not fixing a problem that they should? Then you might want to read my book. I quite literally “wrote” the book on using a sucks.com website to protest and get results, click here to download it. It is a free download, no registration required – it will also be available on Amazon soon.

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